Shipping policy

SHIPPING POLICY

All orders ship from Unit 4, 14 Hamersley Drive, Clyde North, VIC 3978, Australia.

Orders are shipped Monday to Friday and sent via Australia Post. Orders will generally be shipped same day or within 24 hours.

Please note that we are unable to leave delivery notes on your parcels.

We DO NOT ship to parcel lockers. Please provide a residential, business or PO Box address.

AUSTRALIA

Tracked Shipping
$8.75, or FREE when you spend $100+
Includes a tracking number. No signature required. Australia Post estimates 2 to 6 business days for delivery to most parts of Australia.

Express Shipping
$11.25, or just $8.75 when you spend $100+
Sent via Australia Post Express. Includes a tracking number. No signature required.

Boba baby carriers ship at their own rate of $9.50 tracked or $11.50 express, with FREE tracked shipping when your Boba items total $100+. Boba products are available to Australian addresses only.

NEW ZEALAND

Tracked International Shipping
$12.50 AUD, or FREE when you spend $125+ AUD
Your checkout total is shown in NZD.

UNITED STATES

Tracked International Shipping
$20 AUD, or FREE when you spend $250+ AUD

REST OF THE WORLD

Tracked International Shipping
Flat $25 AUD on all orders.

INTERNATIONAL ORDERS

All international orders include tracking. Any import duties or taxes charged by the destination country are the responsibility of the customer. Boba baby carriers cannot be shipped outside Australia.